Baton Rouge, LA (August 29, 2013) – Watchman Monitoring, Inc is proud to announce the immediate release of their integration with Zendesk’s online help desk service. With this new integration, alerts are more functional and easier to share with end users.
“By integrating Watchman Monitoring and Zendesk, we’ve made it even easier for our subscribers to track open issues and take better care of their end users.” said Allen Hancock, CEO of Watchman Monitoring, Inc. “Working with Zendesk has been a pleasure, and, by switching our internal support to their new Help Center platform, providing support to our Subscribers has never been easier.”
Adding to their ever-growing feature list, Watchman Monitoring has improved the way administrators delegate access to employees and clients, enhanced AppleCare warranty tracking, and introduced a number of small fixes.
About Watchman Monitoring
The premiere provider of Mac-based monitoring, Watchman Monitoring checks computers hourly for issues and alerts you of any trouble it finds. From common issues such as nearly-full hard drives and stale backups, to problems with more advanced solutions such as CrashPlan and LightSpeed Retail, Watchman Monitoring enables proactive support and peace of mind. Founded in 2009, Watchman Monitoring marks the rise of Managed Services for the Mac platform.
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Press Contact
Jonathan Piccolo
408-352-6145
contact@watchmanmonitoring.com