We updated the fleet of Watchman Monitoring servers today, resulting in a flurry of emails indicating that computers with the Monitoring Client installed had checked in successfully. From here on out, subscribers to Watchman Monitoring will get an email the first time a computer checks in to their Watchman Server. This email serves as proof of […]
Checking in with Watchman Monitoring Read More »
[Change] No longer includes clients which were set for remote remove or rekey in daily did-no-checkin emails. [Bugfix] Major overhauls to the AppleCare Protection Plan notices, resists failure when there is no proper response from GSX. [Feature] Clearer views of historical data by pruning duplicate incoming entries. Your Watchman Monitoring Server will continue to log
Watchman Server 3.6 Read More »
Feature Model names are now included in server view & emails. Feature Warranty status coverage status is included in all emails. Feature Servers now send initial check-in reports with warranty status. Feature Server sends notices of pending warranty expiration. (Requires GSX Access*) Feature Ability to remove status messages from the server. Feature Links to our
Watchman Server 3.5 Read More »
[Feature] Time Machine plugin now indicates when “System & Applications” are excluded from backup. [Feature] Unified refresh button in the PreferencePane [Feature] Customizable text next to the PreferencePane’s “get support” URL (Included in our Custom Branding package) [Change] Setting changes made on the server are brought down by the client more frequently (This feature is enabled
[Feature] Status reports are sent over HTTPS by default [Feature] Integration with Jamf’s Casper suite [Feature] New plugin-settings tab in the PreferencePane [Feature] Links to FAQ included with complex plugin reports [Feature] Plugin to monitor changes in the boot volume’s UUID (disabled by default) [Feature] Warns if the Crashplan Client becomes disabled [Feature] Support for
At Watchman Monitoring, the question we are most frequently asked is “What does the software do”. On the surface, we enable support professionals to monitor their client’s macintosh computers for pending issues. Once installed, our agent knows all the right places to look for traces of pending problems. We are happy to have rolled out
See what Watchman Monitoring is up to Read More »
[Feature] Clarification regarding Internal and Emailed notes. [Feature] Lightspeed Server plugin now sends the active feature set as well as support expiration date. [Feature] Integration with Bomgar for seamless access to Pinned jump clients – Read More [Change] No longer reporting Time Machine during first hour after boot. [Bugfix] No longer sends an error due
[Change] Renamed ReKey Client ID to “Reset Client ID” [Feature] Added a support link to the Server’s footer. [Feature] Clarification regarding Internal and Emailed notes. [Feature] New column in main server view, indicating which clients have notes stored on the server [Feature] Added the ability to mark a given client to get a notice on
Watchman Server 3.2 Read More »
No great tool can be created without great support, and Watchman Monitoring certainly has received great support. Today I’d like to mention Sean Costello, and thank him for his help in creating our new Crashplan Client plugin. Because of his Master Level, in-depth knowledge of the subject matter, we were able to create our plugin
Four new flavors of protection in Watchman Client 4.5 Read More »
[Feature] Added a refresh tool in the PreferencePane [Feature] Client will attempt to report a manual removal [Feature] Added an additional Daylite Database log check [Change] Additional clarity to the Crashplan Client report *Kudos to Sean Costello of backgroundbackup.com [Change] Additional clarity in Time Machine reports
