- All
- Case Studies
- ChromeOS Monitoring
- Dashboard
- Linux Client
- Mac Client
- News
- Release Notes
- Success Stories
- Windows Client
- All
- Case Studies
- ChromeOS Monitoring
- Dashboard
- Linux Client
- Mac Client
- News
- Release Notes
- Success Stories
- Windows Client
Mac Client 7.1.706. – Munki v7 Support
Watchman Monitoring is happy to announce the release of agent 7.1.7.706 for macOS. Munki Improvements Munki v7 Support – The Munki plugin now supports Munki v7 and will properly display it in the Dashboard. Bug Fix – Munki plugin no longer crashes when ManagedInstallReport.plist records EndTime as a date. Affected hosted could go silent on Munki reporting. This new version will roll out to everyone on Tuesday May 12 2026. If you’d like to receive this version before then, please let us know and we’re happy to help. What’s Next More bug fixes for various plugins A brand new MDM plugin Better duplicate Computer detection Revamped Webhook integration
Read More →
Zendesk Integration Update: Migrate to Oauth and fix two way integration
We are happy to announce that we have upgraded our Zendesk integration. We have added support for Oauth client based authentication and behind-the-scene changes to how tickets are updated. If you use Watchman Monitoring’s Zendesk integration , here’s what’s changing and what you should do about it. Connect with with OAuth The biggest change is that can connect to Zendesk using OAuth instead of the legacy permanent API token. When you open the Zendesk integration settings, you’ll see a new Authentication Method toggle with two options. The new (recommended) one, OAuth, lets you connect by entering an OAuth Client ID and Secret from your Zendesk account and clicking Connect with OAuth. You’ll be bounced over to Zendesk to authorize, then dropped back into Watchman Monitoring once you approve. The existing API Token flow (admin email plus token) is still available for backward compatibility. Once OAuth is connected, you’ll see an OAuth Connected indicator along with the token’s expiration date. You don’t need to do anything when that date arrives. Watchman Monitoring refreshes the token automatically before it expires. Why does this matter? Zendesk is steadily pushing its platform toward OAuth as the modern, secure authentication standard. As of February 2, ...
Read More →
Windows Client 1.6.2.4 – Volumes and BitLocker Plugin fixes, Cisco MAC addresses, and more
Rolling out to all subscribers starting Tuesday, May 5, 2026 (1400 UTC / 9:00 AM Central) Auto-update connectivity fix Earlier this year our load balancer infrastructure dropped support for TLS 1.0 and 1.1 in line with current security standards. The Monitoring Client’s auto-updater (a third-party component compiled against .NET 4.0) defaulted to those older protocols and could no longer download update manifests on systems without certain Windows registry hardening applied. 1.6.2.4 ships an update.exe.config and self-healing logic in the agent so the updater always negotiates TLS 1.2. After this release lands, future updates will go through cleanly even if your endpoints don’t have SchUseStrongCrypto set in the registry. Improved network adapter detection The MAC blocklist used by the agent to identify physical vs. virtual/ephemeral adapters has been expanded to include: Cisco AnyConnect VPN virtual adapters Cisco Network Software virtual adapters If you’ve seen flaky beacon/IP-address reports on machines that frequently connect through Cisco VPN, those should stabilize. Volumes and BitLocker plugin crash fix Both plugins read the system’s drive list from a registry JSON blob. When that JSON ended up malformed on certain endpoints (rare but reproducible after some Windows feature updates), the plugins would crash and produce no output. The plugins ...
Read More →
Mac Client 7.1.6.101 A Series Chip Support
Watchman Monitoring is happy to announce the release of agent 7.1.6.101 for macOS. Apple A Series Support Apple A18 / A18 Pro / A19 / A19 Pro — added processor-speed and unified-memory entries (A18: 4.04 GHz / 7500 MHz, A18 Pro: 4.04 GHz / 8533 MHz, A19: 4.26 GHz / 8533 MHz, A19 Pro: 4.26 GHz / 9600 MHz). Apple M5 chip family — check_cpu now reports M5/M5 Pro/M5 Max as 4.6 GHz, and check_ram reports their unified memory as LPDDR5X-9600 The unified-memory detection branch now recognizes Apple A-prefixed chip names alongside Apple M, so any Apple-silicon device that surfaces with an A-series identifier will report its memory configuration correctly instead of falling through to the generic path. What’s Next We have a ton of macOS agent plugin updates coming in the next week. If you have any requests for plugin fixes or new plugins that you’d like created, please let us know!
Read More →
New Releases: ChromeOS Monitoring and HaloPSA Integration
We have two major features to announce today. Both ChromeOS monitoring and HaloPSA have been running in early access for the past few months, and we’re now making them available to all Watchman Monitoring customers. ChromeOS Monitoring Back in September we sent out a survey asking what Watchman Monitoring users wanted us to build. ChromeOS Monitoring was one of the top requests, and now it’s out! ChromeOS monitoring works through a Google Workspace integration. Once connected, Watchman Monitoring syncs your ChromeOS devices and displays them alongside the rest of your Computers. What you get: Chromebook devices appear in your Computers list, grouped however you organize your other machines Device details pulled from Google Workspace: serial number, model, OS version, enrollment status, last sync time, and more A dedicated sync status indicator so you can see at a glance whether the integration is healthy Email alerts if the sync fails or your Google Workspace credentials need attention An initial set of plugins for monitoring ChromeOS devices. We would love your feedback here on what Plugins you’d like added/changed! How to get started: Navigate to Installers → ChromeOS in your dashboard. You’ll need a Google Workspace service account with read-only access to ...
Read More →
Watchman Monitoring Release: Outgoing Webhooks Now Available
We’re excited to announce the release of Outgoing Webhooks—a feature that lets you integrate Watchman Monitoring with the tools your team already uses. This has been one of our most-requested features, and we’re thrilled to finally deliver it. Real-Time Notifications Where You Need Them Outgoing Webhooks send real-time notifications when events occur in your Watchman Monitoring dashboard. Instead of checking the dashboard or waiting for email alerts, you can receive instant notifications in Slack, Microsoft Teams, Discord, or any application that accepts webhooks. This means your team can stay informed about critical issues the moment they happen—whether that’s a disk space warning, a computer going offline, or a new computer being added to your monitoring. What You Can Monitor Webhooks support six event types across three categories: Computer Events: Computer Added — Get notified when a new computer reports for the first time Computer Status Changed — Know immediately when computers come online or go offline via the Beacon Service Plugin Events: Plugin Alert — Receive notifications when new issues are detected (disk space, malware tests, etc.) Plugin Status Changed — Track when plugin statuses change (issues resolved, new problems, etc.) Plugin Cleared — Get confirmation when issues are automatically ...
Read More →