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- All
- Case Studies
- Dashboard
- Linux Client
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- News
- Release Notes
- Success Stories
- Windows Client
Mac Client 7.0.2 – Root Capacity Plugin, Python Framework, and Time Machine fixes
May 24, 2022
Watchman Monitoring is proud to announce the latest version of its agent for macOS, 7.0.2 This version includes all the highlights from version 7.0.1 and delivers a root capacity plugin rewrite in preparation for better handling of purgeable space alerting. Updates to the Python framework, and fixes to Time Machine reporting. Feature Better handling for Mac Roman encoded files Root capacity plugin rewrite Change Stop alerting on Crashplan demographics changes Improved gathering of last logged-in user. Updates to the Watchman Monitoring provided Python Framework Bug Fixes Fixed an issue with Time Machine on OS 10.13 reporting Fixes to Time Machine reporting going stale during uptime check Fixes an issue when reading Backblaze xml files with special characters in drive name Fix Carbon Copy Cloner version 5 stale results Highlights from 7.0.1 CrashPlan Client Add additional error handling in CrashPlan Client Prevent alerts when destinations are removed P5 Plugins Convert P5 Plugins to python3 P5 Treat lack of valid license as informational P5 Info IndexError: list index out of range FileVault Status Fix FileVault Status on Mac OS X 10.11 thru 10.13 FileMaker Server Let the FileMaker Server plugin run standalone Server plugin conversion to Python3 Prevent failures when there ...
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Mac Client – 7.0.0 – Support for macOS 12.3, and Universal2, too
March 8, 2022
Watchman Monitoring is proud to announce the latest version of its agent for macOS, 7.0. This version delivers support for the upcoming macOS 12.3 and supports OS X 10.11 and newer. This new version is also the first to natively-support Apple Silicon. Features Full support for OS X 10.11 through macOS 12.3. The Monitoring Client runs natively on Apple silicon. Package Installer no longer requests Rosetta2 before installation. Changes Manages its own dedicated, Python3 framework. Bug Fixes Problems reporting Root Capacity have been addressed. Problems running the FileMaker Server plugin have been addressed. Problems with missing SMART errors have been addressed. Corrects “battery was removed” reporting on desktop computers. With MacOS 12.3, Apple has removed the built-in version of Python. To continue to support you, Watchman Monitoring has released Mac Monitoring Client version 7, which includes its own python framework. Please bear in mind that there are likely to be a number of point releases in the near future. If you currently use custom plugins you will need to make changes to continue working with version 7 and beyond. See this article for more details. If you experience any issues or have any questions, please contact technical support. ABOUT THE ...
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Mac Client – 6.8.2 – Product Description on Apple silicon, improved SMART reporting
January 10, 2022
Features Automatic determination of Apple’s Product Description Additional support for new malware Changes No longer reporting POST information on Apple silicon, as the information is not available. Bug Fixes Improvements to the SMART plugin to find additional cases of failing boot volumes. Fix stale network information Fixes issues related to volumes not showing in the Preference Pane Fixes issues related to reporting on volumes’ presence ABOUT THE UPDATE PROCESS This release will automatically deploy Wednesday, 12 January 2022. The auto-update process will apply to computers as they perform their hourly check in. Not receiving updates across your install base? How to handle out-of-date agents. A list of known issues is located at: http://34.212.152.214/known-issues Please note: Installers before 6.8 need replacement, always use the latest installer. Read more about old installer versions.
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Windows Client 1.6.1.1 – Support for TLS 1.2
December 15, 2021
Features Added support for communicating using TLS 1.2. Changes Added additional blacklist items “Fax” and “OneNote” to the Printer plugin Removed installer support for Windows XP and Vista as these OS are no longer supported This also removes support for TLS 1.0 and TLS 1.1 This will be released December 15, 2021 The auto-update process will apply to computers as they perform their hourly check in. Not receiving updates across your install base? How to handle out-of-date agents. A list of known issues is located at: http://34.212.152.214/known-issues
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Mac Client 6.8.1 – Updated volume usage info
November 9, 2021
Features New Root capacity reporting tool Notification of macOS 12 Monterey download. New diagnostics file gathering tool Change Improvements in gathering of FileWave version. Bug Fixes Fixed issue which would cause --disable --plugin to not work properly This release brings the parity between what Apple’s Finder says, and what our system reports. Historically, we’ve reported what’s happening on-disk, while the Finder reports what free space could become available as needed. The change may have been technically accurate but was at the cost of increased friction between our reports and what users of monitored computers experienced. Given that there was nothing to be done about the “hard drive being too full”, we’ve adjusted our reporting to match. Thank you all for your patience in this matter. Another addition to this release is a tool which lets our subscriber easily gather needed logs when requesting support from Watchman Monitoring. As of agent 6.8.1, no more right-clicking a folder, compressing, and looking for a .zip somewhere. You can gather logs by opening the Terminal and running a command, or script the log gathering via any number of remote tools. Learn more in this support article: http://34.212.152.214/support-file ABOUT THE UPDATE PROCESS This release will ...
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Watchman Monitoring’s next big thing
October 27, 2021
Watchman Monitoring has been acquired by SyncroMSP. It’s a big decision with big changes, here are some highlights for you: Watchman Monitoring is being maintained by a much larger team. The power of Watchman Monitoring is being brought to Syncro’s Mac and Windows agents. Syncro’s Windows agent is part of a well established RMM. Syncro’s Mac agent was well underway, and we’re at the helm of its upcoming general release. We are going to bring the power of Watchman Monitoring into Syncro – and it already has many of the things you have been asking for Application inventory? More options for integrated screen sharing? Remote scripting options? Server-side adjustments of warning thresholds? Watchman Monitoring was not designed with this tooling in mind, but that didn’t change our subscriber base from wanting them. Look for more news from Syncro in the coming months, we’re looking forward to complete the integration of our existing alerting to their product. In the meantime, we’ll keep bringing more goodness to Watchman Monitoring as well. Look for releases for our agents, as well as a recap of the work we’ve done in our Dashboard in the near future. About Syncro Syncro is leading the movement ...
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