Watchman Server Update – June 2014
Watchman Monitoring adds breadcrumb navigation, bolsters AppleCare warranty lookup features, and brings IP address information to API and CSV reporting.
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Allen Hancock speaks at ASMC Austin 2014
Allen will be discussing how to implement a Support Agreement Plan and explain the best way to collect recurring, billable, income.
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Mac Client 5.1.9
More CrashPlan details, and many bug fixes, ahead of big changes in the 5.2 Monitoring client.
Watchman Server Update – Mid-March 2014
New Features / Enhancements Enhanced missing client support Improved visual notification for client state Enhanced TeamViewer support Bug Fixes Fixed an issue where, in rare instances, if a plugin is ticket_muted or muted_forever when using e-mail mute links, it would cause an error Backend performance and stability enhancements Full details about this release available in the Watchman
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kGinger Consulting – A Case Study
For 10 years, kGinger Consulting has been a break/fix consultancy. Last August Kevin added recurring income with the help of Watchman Monitoring. Read about Kevin’s experience in our series of case studies, where subscribers leverage Watchman Monitoring’s support offerings.
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Watchman Server – February 20 Release
New Features / Enhancements Enhanced “find login” page Display full demographics when viewing plugin history Plugin name now stored with permanent report history Admins are now able to send password reset emails to their users Added API support for the remote_remove flag Added email notification in cases where a monitored computer reports self-removal Shiny new
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Happy Holidays! One-click muting, updated API, and many more new features on the way
It’s the time of the year for giving, and we’re happy to present you with another Watchman Monitoring Server update. One-click Issue Muting, Custom Branding, API, and Integrations Starting today, emailed problem reports include one-click issue muting (at 7- and 30-day intervals) and are streamlined to better integrate into all ticketing systems. We’ve also
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Virtua Computers – A Case Study
Justin Esgar started Virtua Computers in 2008, after a five year stint as an IT professional. Seeing a tremendous opportunity in supporting Apple users, he dove in head-first, snapped up a MacBook Air the day they came out, and got to work. Being no stranger to the needs of Apple users and adept at supporting
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Boom Consulting – A Case Study
Jeremy Pihl of Boom Consulting in Central Florida really loves what he does – and he does it well. As one of the most highly certified Apple consultants in the State, Jeremy knows how to handle virtually any problem that his customers can throw at him. This has made him one of the state’s most
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