With Mavericks being free, users -now more than ever- are encouraged to take on the role of IT manager. When it works, this is great and can certainly reduce a Mac’s total cost of ownership even further. I wonder, when things go wrong, how many people will actually reach out for help? Often I get […]
The Hidden Cost of Free Software Upgrades Read More »
Justin Esgar started Virtua Computers in 2008, after a five year stint as an IT professional. Seeing a tremendous opportunity in supporting Apple users, he dove in head-first, snapped up a MacBook Air the day they came out, and got to work. Being no stranger to the needs of Apple users and adept at supporting
Virtua Computers – A Case Study Read More »
Jeremy Pihl of Boom Consulting in Central Florida really loves what he does – and he does it well. As one of the most highly certified Apple consultants in the State, Jeremy knows how to handle virtually any problem that his customers can throw at him. This has made him one of the state’s most
Boom Consulting – A Case Study Read More »
Baton Rouge, LA (August 29, 2013) – Watchman Monitoring, Inc is proud to announce the immediate release of their integration with Zendesk’s online help desk service. With this new integration, alerts are more functional and easier to share with end users. “By integrating Watchman Monitoring and Zendesk, we’ve made it even easier for our subscribers
Zendesk Integration for easy issue tracking Read More »
An Apple consultant for over ten years, Mike Strum of OIC TechSolutions in South Florida first heard about Watchman Monitoring from another Apple Consultants Network (ACN) member. A short while later, he signed up and installed the agent on several of his customers’ computers. He immediately began getting reports of issues: backups not working, computers
OIC TechSolutions – A Case Study Read More »
We’ve updated support article regarding LightSpeed Retail server monitoring, and how we help our subscribers prevent downtime and data loss. Read more here: http://wtch.mn/lightspeed-server
A great fit for LightSpeed Pro Read More »
Another review from a subscriber: Hi Allen, Thanks for dropping me a line. Watchman has been GREAT for my business, and I really love it. It’s made sense, paid for itself, and allowed me to be much more proactive with my clients. The upgrades/improvements that you’ve added are welcome, and I really like the
Building business with Watchman Monitoring Read More »
We updated the fleet of Watchman Monitoring servers today, resulting in a flurry of emails indicating that computers with the Monitoring Client installed had checked in successfully. From here on out, subscribers to Watchman Monitoring will get an email the first time a computer checks in to their Watchman Server. This email serves as proof of
Checking in with Watchman Monitoring Read More »
At Watchman Monitoring, the question we are most frequently asked is “What does the software do”. On the surface, we enable support professionals to monitor their client’s macintosh computers for pending issues. Once installed, our agent knows all the right places to look for traces of pending problems. We are happy to have rolled out
See what Watchman Monitoring is up to Read More »
No great tool can be created without great support, and Watchman Monitoring certainly has received great support. Today I’d like to mention Sean Costello, and thank him for his help in creating our new Crashplan Client plugin. Because of his Master Level, in-depth knowledge of the subject matter, we were able to create our plugin
Four new flavors of protection in Watchman Client 4.5 Read More »
