We at Watchman Monitoring want to wish you a new year full of growth, success, and happiness. There is a lot planned for the coming months and we could not have done it without your support. Your questions and feedback have been invaluable and we encourage it to continue. Here is a recap of what we’ve […]
Welcome 2014 – the year of Proactive Support Services Read More »
It’s the time of the year for giving, and we’re happy to present you with another Watchman Monitoring Server update. One-click Issue Muting, Custom Branding, API, and Integrations Starting today, emailed problem reports include one-click issue muting (at 7- and 30-day intervals) and are streamlined to better integrate into all ticketing systems. We’ve also
Happy Holidays! One-click muting, updated API, and many more new features on the way Read More »
The IT industry has long used Managed Services to describe the practice of providing customers total computer care, usually for a fixed per-month cost. Watchman Monitoring is a great fit for Managed Service Providers who are responsible for Mac and Linux computers. Our agent locates problems on monitored computers as soon as they start, allowing the
Proactive Support Services Read More »
With Mavericks being free, users -now more than ever- are encouraged to take on the role of IT manager. When it works, this is great and can certainly reduce a Mac’s total cost of ownership even further. I wonder, when things go wrong, how many people will actually reach out for help? Often I get
The Hidden Cost of Free Software Upgrades Read More »
Justin Esgar started Virtua Computers in 2008, after a five year stint as an IT professional. Seeing a tremendous opportunity in supporting Apple users, he dove in head-first, snapped up a MacBook Air the day they came out, and got to work. Being no stranger to the needs of Apple users and adept at supporting
Virtua Computers – A Case Study Read More »
Jeremy Pihl of Boom Consulting in Central Florida really loves what he does – and he does it well. As one of the most highly certified Apple consultants in the State, Jeremy knows how to handle virtually any problem that his customers can throw at him. This has made him one of the state’s most
Boom Consulting – A Case Study Read More »
Baton Rouge, LA (August 29, 2013) – Watchman Monitoring, Inc is proud to announce the immediate release of their integration with Zendesk’s online help desk service. With this new integration, alerts are more functional and easier to share with end users. “By integrating Watchman Monitoring and Zendesk, we’ve made it even easier for our subscribers
Zendesk Integration for easy issue tracking Read More »
An Apple consultant for over ten years, Mike Strum of OIC TechSolutions in South Florida first heard about Watchman Monitoring from another Apple Consultants Network (ACN) member. A short while later, he signed up and installed the agent on several of his customers’ computers. He immediately began getting reports of issues: backups not working, computers
OIC TechSolutions – A Case Study Read More »
We’ve updated support article regarding LightSpeed Retail server monitoring, and how we help our subscribers prevent downtime and data loss. Read more here: http://wtch.mn/lightspeed-server
A great fit for LightSpeed Pro Read More »
Another review from a subscriber: Hi Allen, Thanks for dropping me a line. Watchman has been GREAT for my business, and I really love it. It’s made sense, paid for itself, and allowed me to be much more proactive with my clients. The upgrades/improvements that you’ve added are welcome, and I really like the
Building business with Watchman Monitoring Read More »
