Sorting and routing emails sent by Watchman Monitoring
The following is a list of the subject line entries which are based on the Plugin Titles.
Headers
The emails sent by Watchman Monitoring will include the following headers, designed to allow more efficient routing of emails within your organization.
Demographic
There will be one of these per email
X-WM-WATCHMAN-ID - The unique ID of each monitored computer
X-WM-PLATFORM - mac, linux, or windows depending on the reported OS
X-WM-GROUP-SLUG - The unique slug of each Group, also reflected in URLs in the dashboard
Examples:
X-WM-GROUP-SLUG: my-best-customer
X-WM-WATCHMAN-ID: 20121210-AB12-NB3UG8
X-WM-PLATFORM: mac
Status based
X-WM-WARNING
X-WM-CHANGE
The number of X-WM-WARNING headers will vary based on the content of the most recent report. For instance, a computer reporting problems with disk I/O errors and Time Machine being out of date will have two headers.
Examples:
X-WM-CHANGE: Potential OS
X-WM-WARNING: Time Machine
X-WM-WARNING: Mapping Required
Alerts
For simplification of sorting, one-time Alerts will use both X-WM-WARNING and X-WM-ALERT in the header.
For example, when Time Machine has been not completed in 7 days (by default) a warning will be sent. If time machine is then disabled, an Alerts is signified. The resulting email will have both a lack of backup, as well as an alert that a critical event has occurred.
XM-WM-ALERT: Time Machine
Plugin Specific Subject Menu Items
Alert and Warning emails and tickets will contain the full plugin name in the subject line. Please refer to Plugin Names & Slugs for a canonical list of current plugin names.
X-WM-PLUGIN-NAME - The Name of the Plugin reporting
X-WM-PLUGIN-SLUG - The Name of each Group
Examples:
X-WM-PLUGIN-NAME: Daylite Client
X-WM-PLUGIN-SLUG: daylite-client
X-WM-PLUGIN-NAME: Time Machine
X-WM-PLUGIN-SLUG: time-machine
Permalink: https://watchmanmonitoring.com/sorting-routing-emails